Returns & Exchanges, International Shipping

Returns and Exchanges

Shoes, apparel and accessories can be exchanged or returned within 30 days of purchase.

Please contact us at onemore@velaasa.com to return or exchange.

Velaasa will provide a prepaid return shipping label for free returns or exchanges within the United States. We are unable to offer a free return shipping label on international orders.

Information on International Shipping

At checkout for international orders please include your email and active phone number to assure fast and easy delivery.  

All orders ship from the United States with the exception of the Velaasa Europe collection on our website,. The cost of International Shipping price is calculated by our international shipping provider DHL. Once your package has arrived in your country, DHL will contact you for payment of any Duties and Taxes required by your country. Duty and import fees vary by country and are the responsibility of the customer through the DHL delivery process. 

Products on the website within the Velaasa Europe page ships from France to addresses within the European Union for less expensive shipping rates. Duty and import fees vary by country and when ordered from the Velaasa Europe collection are based on orders received from France. Fees are the responsibility of the customer through delivery process in your country.

Warranty Information

We offer a 12 month warranty against manufacturing defects for our Velaasa line of throwing equipment. Claims are subject to physical and/or photo inspection. Team orders with custom color requests are not covered under this policy. Impacts to cages, backstops or other objects in throwing area that break the implement are not covered by this warranty.